SHIPPING & RETURNS

When you shop with Parenting Done Right, it is our topmost priority to deliver quality products and to give you the most enjoyable and hassle-free online shopping experience. Keeping this in mind, our Returns Policy is also safe, easy and transparent.

SHIPPING –

 We ship free of charge across India 

 Most of our products Ship with in 24 -72 hours of order confirmation.

 Once shipped – you will receive a message from our us with your tracking number and regular updates on your parcels status.

 Our delivery times to you vary between 7 – 10 working days in most cases.

 For express deliveries at an extra charge please reach out to our customer care

 If you have ordered multiple products – they would ship in separate boxes and at times it can take up to 48 hours for the complete order to reach you from the time your first parcel arrives.

 Please do note, In correct mobile numbers, pin codes and addresses can not be updated once goods have shipped and the product would be delayed in reaching you as they would first be returned to our warehouses and then re-shipped to you.

 Baby Jalebi will always try its level best to get you your parcels before time – however unprecedented delays due to Govt restrictions , Rains , Floods and any beyond our control situations would require your patience while we work to get your goods to you. 

 RETURNS -

Please note we DO NOT ACCEPT RETURNS due to hygeine reasons.

We take the utmost care in serving our customers and deliver the orders as per booking confirmation. However if you observe any damage in packaging products are not ok or the quantity or type/category is not as per the order booking, kindly check all these at the time of delivery. Please notify us via Whatsapp on + 91 9818058688 or parentingdonerightindia@gmail.com at the earliest. We will replace it for you at the next earliest delivery time or day as per availability of the products and quantity you had ordered. Any claims thereafter would not be entertained under any circumstances.

We strictly follow No Refund Policy once the order is confirmed and delivered to customer.

Order Cancellation:

A Customer can opt to cancel order within 30 minutes for the order placed by calling our customer service and receive refund of advance paid if any.

EXCHANGES –

Products CAN NOT be exchanged or returned unless Damaged package is recieved.

In that case an unboxing video is a must.

Below are the steps for this type of exchange

1)      You would need to courier the product back to us.

2)      Upon receipt at our end we would send you a confirmation and then dispatch you a new product at no extra shipping cost 

3)      In case of a difference in pricing due to a product upgrade – our customer care team would collect the new balance payment via a payment link or through cash on delivery through our courier partner.

TERMS & CONDITIONS FOR RETURN:

1. The final decision on whether a returned item will be approved or rejected lies completely with Parenting Done Right Quality Assurance Team.

2. The returned items will only be accepted in their original packaging, which includes bags, tags, boxes, invoices, documentations, warranty cards (if any), all accessories, and all the things that were present when the item was delivered to you.

3. The product you're returning must be unused, unwashed and in its original condition. If it is used, damaged, soiled or altered, the return won't be processed and the items will be sent back to you (at your request).

4. PLEASE DO NOT ACCEPT THE PACKAGE IN DAMAGED, OPENED OR SOILED CONDITION.

5. If we are unable to send you a replacement of the item that you have returned, we will offer you a credit note for the same. (Validity for the credit note is three months from the date of issue). Store credit given to the customer is not transferable to other user/s.

WILL I GET A FULL CASH REFUND ON RETURN OF ORDER?

No. Parenting Done Right does not offer cash refund. We only offer store credits to shop in future on parentingdoneright.in

Once a payment has been made & product(s) are delivered. The customer can return the products back to us incase of any damage.

We DO NOT issue cash refunds.