SHIPPING & RETURNS
When you shop with Parenting Done Right, it is our topmost priority to deliver quality products and to give you the most enjoyable and hassle-free online shopping experience. Keeping this in mind, our Returns Policy is also safe, easy and transparent.
We ship free of charge on orders above 500/- across India
Most of our products Ship with in 24 -72 hours of order confirmation.
Once shipped – you will receive a message from our us with your tracking number and regular updates on your parcels status.
Our delivery times to you vary between 7 – 10 working days in most cases.
For express deliveries at an extra charge please reach out to our customer care
If you have ordered multiple products – they would ship in separate boxes and at times it can take up to 48 hours for the complete order to reach you from the time your first parcel arrives.
Please do note, In correct mobile numbers, pin codes and addresses can not be updated once goods have shipped and the product would be delayed in reaching you as they would first be returned to our warehouses and then re-shipped to you.
Parenting Done Right will always try its level best to get you your parcels before time – however unprecedented delays due to Govt restrictions , Rains , Floods and any beyond our control situations would require your patience while we work to get your goods to you.
Products CAN NOT be exchanged or returned under any circumstances due to hygiene reasons.
In the rare event of a quality issue with your product – we would immediately reverse pick our defective product and replace it with a new one.
This process can take up to 10 working days, your satisfaction is extremely important to us and we thank you in advance for your patience.
TERMS & CONDITIONS FOR RETURN:
1. The final decision on whether a returned item will be approved or rejected lies completely with Parenting Done Right Quality Assurance Team.
2. The returned items will only be accepted in their original packaging, which includes bags, tags, boxes, invoices, documentations, warranty cards (if any), all accessories, and all the things that were present when the item was delivered to you.
3. The product you're returning must be unused, unwashed and in its original condition. If it is used, damaged, soiled or altered, the return won't be processed and the items will be sent back to you (at your request).
4. PLEASE DO NOT ACCEPT THE PACKAGE IN DAMAGED, OPENED OR SOILED CONDITION.
5. If we are unable to send you a replacement of the item that you have returned, we will offer you a credit note for the same. (Validity for the credit note is three months from the date of issue). Store credit given to the customer is not transferable to other user/s.
WILL I GET A FULL CASH REFUND ON RETURN OF ORDER?
No. Parenting Done Right does not offer cash refund. We only offer store credits to shop in future on parentingdoneright.in
We DO NOT issue cash refunds.